Dynamics 365 Recycle Bin

Have you or one of your colleagues accidentally deleted a record in Dynamics 365?

Due to the fact that Dynamics 365 does not have a ‘Recycle Bin’ feature to easily restore a single record, you would normally have to restore an entire backup from a previous day.

All credit goes out to the XrmToolBox application and a plugin called Recycle Bin!

Auditing must have been enabled on the entity where the record existed before deletion.



  1. Download XrmToolBox
  2. Install Recycle Bin plugin
  3. Connect to your Dynamics 365 Organisation
  4. Open Recycle Bin plugin and ‘Load Entities and Users’
  5. Choose the Entity, User, Date Range and ‘Show Deleted Records’
  6. Once the results display, select the record and ‘Restore Records’
  7. Once restoration is complete, click ‘OK’
  8. Confirm the restoration of the record by searching for it and checking audit history
Leave a comment


  1. Rajesh

     /  January 14, 2019

    Plugin not available in XrmToolbox

  2. Arunava

     /  July 1, 2019

    Hi Andrew,
    I have one query regarding Recycle Bin. When, I am restoring data, the data is populating properly in CRm D365. But, CreatedOn date is taking the present date. We need the original date, which is showing in Recycle Bin UI. Is there any way to get that?

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  12. Prabhakar

     /  July 17, 2019

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